Frequently Asked Questions

Spare Finance is a simple app that helps you manage all your money in one place. You can track your spending, set budgets, save for goals, and see where your money goes—all in one easy-to-use platform.

It's really simple! You can connect your bank account (it's safe and secure), or you can add your transactions manually. The app automatically sorts your spending into categories, helps you create budgets, and shows you how much you're saving. Everything is organized so you can see your finances at a glance.

Not at all! Spare Finance is designed for everyone. The interface is clean and easy to understand. If you can use a smartphone or computer, you can use Spare Finance. No special skills needed!

Absolutely! We use the same security measures that banks use. Your data is encrypted (scrambled so only you can read it), and we never share your information with anyone. Your login details are handled by secure systems, and we follow strict privacy rules to keep your money information private.

We have two simple plans: ESSENTIAL ($7.99 per month or $79.90 per year) and PRO ($14.99 per month or $149.90 per year). Both plans come with a 30-day free trial so you can try them risk-free. The ESSENTIAL plan lets you track up to 500 transactions per month and connect up to 10 accounts. The PRO plan gives you unlimited transactions and accounts.

Yes! Both plans come with a 30-day free trial. That means you can use all the features for a full month without paying anything. If you decide it's not for you, just cancel before the trial ends and you won't be charged. If you love it, your subscription will start automatically after 30 days.

If you don't cancel, your subscription will start automatically and you'll be charged for the plan you chose. Don't worry—you can cancel anytime! If you cancel, you'll still have access until the end of the period you already paid for. No surprises!

The ESSENTIAL plan includes everything you need: track your investments, see detailed reports, import and export your data, connect your bank account automatically, and get smart category suggestions. You can track up to 500 transactions per month and connect up to 10 accounts.

The PRO plan has everything the ESSENTIAL plan has, but with no limits! You can track unlimited transactions and connect unlimited accounts. It's perfect if you have lots of transactions or multiple bank accounts to manage.

Yes! You can upgrade or downgrade your plan anytime from your account settings. If you upgrade, you get the new features right away. If you downgrade, the change happens at the end of your current billing period. You're always in control!

Yes! Save 17% when you pay for a full year upfront. The ESSENTIAL plan is $79.90 per year (that's only $6.66 per month), and the PRO plan is $149.90 per year (that's only $12.49 per month).

Yes! You can cancel your subscription anytime from your account settings. When you cancel, you'll still have access until the end of the period you've already paid for. After that, you won't be charged again. It's that simple!

Absolutely! You can upgrade or downgrade anytime from your account settings. Upgrades take effect immediately so you can start using new features right away. Downgrades happen at the end of your current billing period. You can also switch between monthly and yearly billing anytime.

It's super easy! We use a secure service called Plaid (the same one used by thousands of other financial apps). When you connect your bank, you'll log in through Plaid's secure system. We never see or store your bank password—Plaid handles all that securely. Once connected, your transactions and account balances will automatically sync to Spare Finance. This feature is available on both ESSENTIAL and PRO plans.

Yes, it's very safe! We use Plaid, which is trusted by banks and uses the same security as your bank does. We never see your bank password, username, or security questions. Plaid handles all the secure login stuff, and we only get your account information, transactions, and balances. You can disconnect your bank account anytime if you want to stop syncing.

Yes! If you have your transactions in a CSV file (like from Excel or another app), you can import them on ESSENTIAL and PRO plans. The app will help you match up the columns in your file (like date, amount, description) with the right fields. You can even preview everything before importing to make sure it looks right!

Yes! On ESSENTIAL and PRO plans, you can export all your transactions as a CSV file anytime. This is great for keeping a backup, using your data in other tools, or for tax time. You can export everything or just filter what you need.

Budgets are super simple! You set a spending limit for each category (like groceries or entertainment) for the month. The app tracks how much you've spent and shows you with a progress bar. Green means you're doing great (under 90% of your budget), yellow means you're getting close (90-100%), and red means you've gone over. It's an easy way to stay on track!

Yes! On ESSENTIAL and PRO plans, you can track all your investments. You can add different types of investment accounts (like TFSA, RRSP, crypto wallets, etc.), add your stocks, ETFs, crypto, bonds, and other investments, record when you buy or sell, and see how much your portfolio is worth. The app even calculates your average cost automatically!

It's easy! Just tell the app how much you want to save and when you want to reach your goal. The app will figure out how much you need to save each month and show you when you'll reach your goal. You can see your progress anytime, which helps you stay motivated!

Yes! On the PRO plan, you can invite family members to your account. Each person gets their own separate finances (their own transactions, accounts, budgets), but you as the account owner can see everyone's info to help manage things. It's perfect for couples or families who want to track their money separately but stay organized together.

No, they can't! Each family member has their own private financial data—their own transactions, accounts, budgets, goals, and investments. The account owner can see everyone's info to help manage things, but family members can't see each other's data. Your privacy is protected!

The app is smart! It learns from how you've categorized transactions before. It looks at your past transactions (up to 12 months) and learns your patterns. When you add a new transaction or import bank data, it suggests the most likely category. You can just click to accept it or change it if it's wrong. The more you use it, the smarter it gets!

Yes, anytime! Just go to your account settings and disconnect your bank. When you disconnect, we'll stop syncing new transactions, but all your old transactions will stay in your account. You can always reconnect later if you want!

On the PRO plan, go to the 'Members' section in your account settings. You can invite family members by email—they'll get an invitation and can choose to join. As the account owner, you can see and manage everyone, and you can remove members anytime if needed.

It's free and easy! Just click 'Get Started' on the homepage. You'll need to provide your email address and create a password, then confirm your email. That's it! No credit card needed to get started.

No problem! On the login page, click 'Forgot my password' and enter your email address. We'll send you a link to reset your password. Make sure to check your inbox and spam folder—sometimes the email ends up there!

Easy! Go to your account settings and click on 'Billing'. From there, you can update your payment information anytime. We use Stripe (a trusted payment processor) to keep your payment info secure.

Yes, absolutely! Your financial data belongs to you and only you. We use advanced security to make sure only you (and any family members you invite) can see your data. We never sell or share your information with anyone. Your privacy is our priority!

We're here to help! You can email us at support@sparefinance.com anytime, or visit the 'Help & Support' section in the app after you sign in. Our team will get back to you and help with whatever you need!

Yes! Spare Finance is available in multiple languages, and our support team can help you in various languages too. Just let us know your preferred language and we'll do our best to help!

You can use Spare Finance on almost any device! It works on your computer, tablet, or smartphone—anything with a web browser. No need to download an app—just open your browser and go to the website. It works great on all screen sizes!

Spare Finance works on all popular browsers like Chrome, Firefox, Safari, Edge, and Opera. For the best experience, make sure you're using the latest version of your browser. It's free to update!

Right now, you need an internet connection to use Spare Finance. But we're working on adding offline features so you can view and edit your transactions even when you're not connected. Stay tuned!

Your data is stored securely in the cloud (online servers). This means you can access it from any device, anywhere. It's also automatically backed up, so you don't have to worry about losing your information. We use secure, trusted systems to keep everything safe.